04/26/2018

The Centers for Medicare and Medicaid Services (CMS) is issuing new Medicare cards beginning this month. The new cards aim to reduce the risk of fraud and identity theft. Florida Blue has conducted extensive outreach efforts aimed at members, providers and vendors to prepare them for the change. We’ve also updated our systems to accommodate the new cards.

Members' social security numbers have been replaced with a unique Medicare number. The gender and signature fields have also been removed. The new card won’t change Florida Blue coverage or benefits. More detailed information will be provided by Medicare when members receive their cards in the mail.

Cards are being mailed through April 2019 by CMS—not Florida Blue. Not everyone will receive their cards at the same time, so there’s no cause for concern if friends’, neighbors’ or even a spouses’ cards arrive at different times. Florida Medicare members should be on the lookout for their cards after June 2018.

Encourage impacted family and friends to make sure their mailing address is current with the Social Security Administration. Updates can be submitted online at ssa.gov/myaccount or by phone at 1-800-772-1213. 

For more information or to check to see when your card will arrive, visit medicare.gov/newcard

03/26/2018

Alliance Rx Walgreens Prime

PrimeMail is now known as Alliance Rx Walgreens Prime, a new company created by Prime Therapeutics and Walgreens. This means that members who are currently receiving mail order medications from PrimeMail will now begin receiving their home delivery from Alliance Rx Walgreens Prime. Members currently receiving mail order will be notified of the name change.  In addition, Florida Blue collaterals and forms that reference PrimeMail will be updated to reference the new name and will be provided as soon as available.

In this September, we provided information about the upcoming rebranding of PrimeMail to Alliance Rx Walgreens Prime effective March 31. Additionally, the term mail order will be replaced with home delivery. There will be no change to the service provided, and there is nothing members need to do differently in order to have their prescriptions sent to them. PDF

01/03/2018

Health, Vision and Dental premium rates are updated. No cost to employees for Life Insurance.

11/30/2017

Easybucket.cloud

As many of you know J.O. Services Group, a Florida Blue Agency, is the organization that provides our health, dental and vision insurance benefits. Their Customer Service Department, lead by Steve Manning, allows our employees to get needed information or solve potential issues, without the need to call the endless 1-800 maze.

While a convenient service, it may be necessary to provide Steve with Protected Health Information or PHI. In order to do this in a safe and HIPAA (Health Insurance Portability and Accountability ACT) compliant manner, they have developed the Easy Bucket System, which will safeguard all of your private information.

This system will allow anyone that is enrolled in any of our insurance benefit plans to upload needed documents that only Steve can see. This innovative system will not only be easy to use, and provide a quicker response to problems or questions that arise, but provide multiple layers of encryption to protect even the most sensitive of information.

We expect to be able to start using this system at the beginning of 2018. Everyone that has enrolled in one of our benefit plans will receive an email, towards the end of the year, with easy to follow instructions on how to sign up and use the system

11/15/2017

Our New Site is online. This site is a one stop site for all your insurance information, from contact to claims help.